Terms of Service

    Last Updated: September 29, 2026

    1. Agreement to Terms

    By accessing or using the services provided by Fades by Kim ("we," "our," or "us"), including our website at www.fadesbykim.com, our booking system, and our in-person services, you ("you" or "customer") agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not access or use our services.

    These Terms apply to all visitors, customers, and other users of our services.

    2. Services

    Fades by Kim provides professional barbering and hair care services, including haircuts, fades, tapers, shaves, hot towel shaves, perms, hair coloring, highlights, and related grooming services, from our location at 230 West Yosemite Ave, Manteca, CA 95336.

    3. Appointments, Cancellations, and No-Shows

    Appointments may be booked online through our Square booking integration or by calling us at (209) 202-0798.

    We value our time and yours and ask that you provide reasonable notice if you need to cancel or reschedule. Repeated no-shows or last-minute cancellations may require prepayment or a non-refundable deposit for future bookings, at our discretion. Specific cancellation, deposit, and refund terms are provided at the time of booking through Square.

    4. Payment

    Payment for services is due at the time of service unless otherwise agreed in advance. We accept cash, credit and debit cards, and other payment methods offered through our Square point-of-sale system. Prices are subject to change without notice; the price displayed at the time of booking is the price that applies to that appointment.

    5. SMS Communications (Text Messaging)

    Program Name
    Our SMS program is called "Fades by Kim Appointment Messaging."

    Message Types
    By opting in, you agree to receive text messages (SMS/MMS) from Fades by Kim at the phone number you provide, including appointment confirmations, appointment reminders, appointment change notifications, quote or service responses, customer support communications, and occasional promotional offers.

    Opt-In (Express Consent)
    SMS messages are only sent to customers who provide express consent by checking the SMS opt-in checkbox on our booking or contact form. Consent to receive SMS messages is not required as a condition of purchasing any goods or services. Providing your phone number does not by itself constitute consent to receive text messages.

    Message Frequency
    Message frequency varies based on your appointment activity and inquiries.

    Rates
    Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, contact your wireless provider.

    Opt-Out
    You can cancel the SMS service at any time. To opt out, reply STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message we send. After you send an opt-out message, we will send a confirmation message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.

    Help
    If you are experiencing issues with the messaging program, reply HELP to any message for assistance, or contact us directly at (209) 202-0798 or info@fadesbykim.com.

    Carriers
    Carriers are not liable for delayed or undelivered messages.

    Supported Carriers
    AT&T, Verizon, T-Mobile, Sprint, US Cellular, and most major US wireless carriers. Carrier support may vary.

    No Sharing of Mobile Data

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. SMS opt-in data and consent will not be shared with any third party.

    6. Privacy

    Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information, including with respect to SMS consent and mobile data.

    7. Third-Party Services

    We use Square as our booking and payment platform. When you book an appointment or make a payment, personal information you provide is also collected and processed by Square, subject to Square's own Terms of Service and Privacy Policy, which we do not control. Your use of the Square booking system is subject to Square's terms in addition to ours.

    8. Intellectual Property

    The Fades by Kim website, logo, brand name, photographs, and content are the property of Fades by Kim and are protected by applicable intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without our prior written permission.

    9. Disclaimer of Warranties

    Our services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific outcome from our services and results may vary based on individual hair type, condition, and other factors.

    10. Limitation of Liability

    To the fullest extent permitted by law, Fades by Kim and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or related to these Terms or our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

    11. Governing Law and Dispute Resolution

    These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or our services shall be resolved in the state or federal courts located in San Joaquin County, California, and you consent to the jurisdiction of those courts.

    Before filing any formal claim, you agree to first contact us in good faith to attempt to resolve the dispute informally.

    12. Changes to These Terms

    We reserve the right to modify these Terms at any time. We will always post the most current version on our website with a revised "Last Updated" date. Material changes will be communicated in a reasonably prominent manner. By continuing to use our services after changes become effective, you agree to be bound by the revised Terms.

    13. Contact Us

    If you have any questions about these Terms of Service, please contact us at:

    Fades by Kim
    230 West Yosemite Ave, Manteca, CA 95336
    Phone: (209) 202-0798
    Email: info@fadesbykim.com